Since it is the economic sector that gives a country its lifeline, the banking industry is crucial to a nation's growth. A solid and stable financial system is essential for economic development. As a result of the I.T. revolution, the Indian banking sector is currently undergoing a tremendous change. A consequence of financial institutions' embrace of the Internet is the reorganization of the banking landscape through the usage of e-banking. Because of this, productivity and simplicity of use have both improved. However, the agencies responsible for regulation and oversight face a variety of challenges brought about by this expansion. Increased competition among Indian financial institutions has accelerated the process of fully automating the business. Online banking, mobile banking, and any other type of banking that relies on information technology all fall under the umbrella term "e-banking," the ultimate aim of which is the complete integration of these services. Upon client request, these services are executed in a manner that seamlessly integrates with the core banking systems currently implemented by the bank. The researchers in this study set out to learn more about online banking in India and the pros and cons of using it.
Gohil et al. (2025) studied this question.
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