Moving Beyond Sorry: The Acknowledge-Repair-Prevent (ARP) Framework for Colleague Apologies in Medicine

Key Points

• Effective communication through the Acknowledge-Repair-Prevent framework can enhance colleague relationships.
• The framework includes acknowledging mistakes, repairing damage, and preventing future issues together.
• Observational analysis across various healthcare settings illustrates the framework's practical implications for medical professionals.
• Highlights the importance of structured apologies in medical environments to foster trust and collaboration.