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March 3, 2026Review of Industrial Organization

Reducing Switching Costs to Promote Competition: The Case of Mobile Number Portability

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Authors

JCJiawei ChenSSSaad Andalib Syed ShahTZTing Zhu

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Overview

Observational analysis examines switching costs and competition in telecommunications, suggesting key implications for consumer behavior.

Key Points

  • Competitive pressure increases when switching costs are minimized, leading to more effective price competition.
  • A significant reduction in switching costs may lead to higher consumer satisfaction and better service offerings.
  • Telecommunications firms must reconsider pricing strategies to maintain competitive advantage in markets with mobile number portability.
  • Accessibility to mobile number portability reduces barriers, fostering a healthier competitive landscape in the industry.

Cite This Study

Chen et al. (2026) studied this question.

synapsesocial.com/papers/69a7615cc6e9836116a2f343https://doi.org/10.1007/s11151-025-10045-x
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