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April 10, 2026Online Journal of Public Health Informatics0 citationsOpen Access

Assessing Patient Discomfort in Smartphone-Based Teledentistry From the Perspective of Dental Professionals: Qualitative Interview Study

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MSMargaret ShenoudaBHBoyen HuangESEmily C Schultz

Key Points

  • This study aims to explore how dental professionals perceive patient discomfort in teledentistry settings.
  • Conducted qualitative interviews with dental professionals
  • Analyzed responses to identify key themes
  • Gathered insights on communication strategies used in teledentistry
  • Clear information and expectation management may reduce patient discomfort.
  • Improved communication strategies could enhance patient comfort.
  • There is a need for better training in teledentistry for dental professionals.

Abstract

The findings suggest that providing patients with clear information and managing expectations can help reduce discomfort in teledentistry encounters. Improving communication strategies may enhance patient comfort, support the adoption of mHealth practices, and optimize interactions between patients and health care providers. Future research directions are indicated, such as directly assessing patient discomfort and identifying strategies to further minimize discomfort in teledentistry. Additionally, expanding teledentistry training in dental education and professional development will better equip dental professionals to effectively use this technology, ultimately improving accessibility and patient-centered care in dentistry.

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Cite This Study

Shenouda et al. (2026) studied this question.

synapsesocial.com/papers/69d8946e6c1944d70ce05572https://doi.org/10.2196/81163
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