Bridging the gap between policy intent and implementation is the focus of this study. The gap results from the absence of a connection between implementers and policymakers. The next step after creating a policy is putting it into action. How will the digital divide in education be addressed by proactive digital initiatives? An appropriate research area in West Bengal, India, with a diversified population and Mult economic representation, is the South 24 Parganas model, which serves as the basis for this researcher's article. By employing the snowballing technique to gather genuine primary data and conducting in-depth interviews across three sizable zones, the issue of the digital divide in education will be resolved. The analysis based on case studies illustrates the true extent of digital disconnection by geography and the digital divide between public and private schools. This study outlined several initiatives that may be equally applied globally, given that digitalization is becoming the norm for all organizations, services, and educational institutions.
Naskar et al. (2025) studied this question.