This Teaching Paper provides guidance on qualitative coding and analysis tools for non-profit research and evaluation. It introduces both commercial and open-source software, outlining functionalities, advantages, and applicability in resource-limited contexts. Through a case study, the paper illustrates how organizations can select tools based on capacity and research needs. It addresses challenges such as cost, training, technical barriers, and data security, offering practical strategies to ensure ethical and reliable use. By combining academic grounding with actionable recommendations, this paper supports non-profits in systematically transforming qualitative data into meaningful, evidence-based insights.
Anna Neya Kazanskaia (2025) studied this question.