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December 12, 2025Healthcare2 citationsOpen Access

Development and Validation of the Artificial Intelligence in Mental Health Scale: Application for AI Mental Health Chatbots

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AKAglaia KatsiroumpaOKOlympia KonstantakopoulouIMIoannis Moisoglou

Key Points

  • To develop and validate a scale measuring attitudes towards AI-based chatbots for mental health support.
  • Expert panel assessed content validity
  • Cognitive interviews confirmed face validity
  • Factor analysis verified construct structure
  • Evaluated measurement invariance across demographics
  • Assessed concurrent validity using recognized instruments.
  • Supported a two-factor model explaining 81.28% of variance
  • Demonstrated adequate concurrent validity with significant correlations
  • Achieved a Cronbach’s alpha of 0.798 and ICC of 0.938
  • Cohen’s kappa for items ranged from 0.760 to 0.848.

Abstract

Background/Objectives: Artificial intelligence (AI)-based chatbots present a viable approach to overcoming several challenges associated with conventional psychotherapy, such as high financial costs, limited access to mental health professionals, and geographical or logistical barriers. Thus, these chatbots are increasingly employed as complementary tools to traditional therapeutic practices in mental health care. Our aim was to develop and validate a scale to measure attitudes toward the use of AI-based chatbots for mental health support, i.e., the Artificial Intelligence in Mental Health Scale (AIMHS). Methods: A multidisciplinary panel of experts assessed the content validity. To confirm face validity, we carried out cognitive interviews and calculated the item-level face validity index. We applied factor analysis to verify the construct structure. We assessed measurement invariance across demographic subgroups. Concurrent validity was evaluated using three valid instruments. Reliability was tested through Cronbach’s alpha, Cohen’s kappa, and the intraclass correlation coefficient. Results: Factor analysis supported a two-factor five-item model. The two factors were technical and personal advantages, and explained 81.28% of the variance. The AIMHS demonstrated adequate concurrent validity, evidenced by statistically significant correlations with Artificial Intelligence Attitude Scale (r = 0.405, p-value < 0.001), Attitudes Towards Artificial Intelligence Scale (acceptance subscale; r = 0.401, p-value < 0.001, fear subscale; r = −0.151, p-value = 0.002), and Short Trust in Automation Scale (r = 0.450, p-value < 0.001). Configural, metric and scalar invariance were supported by our findings. Cronbach’s alpha was 0.798, and intraclass correlation coefficient was 0.938. Cohen’s kappa for the five items ranged from 0.760 to 0.848. Conclusions: The AIMHS is a five-item psychometrically sound and user-friendly instrument capturing two dimensions; technical and personal advantages. Future research should be undertaken to further evaluate the psychometric properties of the AIMHS across diverse populations and contexts.

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Cite This Study

Katsiroumpa et al. (2025) studied this question.

synapsesocial.com/papers/6940190c2d562116f28f64eahttps://doi.org/10.3390/healthcare13243269
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