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May 8, 2026Management Learning0 citations

More-than-human intimacy: Learning to enact robotcare

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SGSilvia GherardiCMCristina MeleTRTiziana Russo-Spena

Key Points

  • This research aims to explore how robotcare practices illuminate the relationships between humans, robots, and discourses in caregiving contexts.
  • Conducted a practice-based study in two elderly nursing homes with specialized dementia units.
  • Introduced the companion robot Hiro to examine interactions and practices around robotcare.
  • Employed a qualitative approach to understand how care relationships are formed and understood.
  • Identified that neurodivergent individuals expressed their subjectivity through interactions with Hiro, beyond verbal communication.
  • Demonstrated that caregivers and researchers play a crucial role in articulating the experiences of those with limited language access.
  • Highlighted the nonanthropocentric nature of care, suggesting new perspectives on vulnerability and care dynamics.

Abstract

This article draws on an empirical, practice-based study of robotcare understood as a situated care practice, conducted in two elderly nursing homes with specialized dementia units, where the companion robot Hiro was introduced. The concept of more-than-human intimacy serves as a lens for reading how humans, more-than-humans, and discourses are entangled in the practice of robotcare and how this practice is collectively learnt. More-than-human intimacy comes to life in a material-discursive process, in which the subjectivity of neurodivergent people emerges ‘beyond words’, through their sensible knowledge in relation to the vibrant materiality of Hiro. At the same time, this subjectivity is ‘talked-into-being’ by the discursive practices of other people (caregivers and we, researchers) who act as spokespersons for those who do not have the same access to language. This perspective offers an alternative, nonanthropocentric understanding of care relationships and of vulnerability as an existential condition traversing the boundaries between neurotypicality and neurodivergence.

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Cite This Study

Gherardi et al. (2026) studied this question.

synapsesocial.com/papers/69fd7e42bfa21ec5bbf06670https://doi.org/10.1177/13505076261443851
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