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February 5, 2026Strategic HR Review0 citations

Gen Z at work: rethinking HR for a new employment deal

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RSRishu SinghSSSunil Sinha

Key Points

  • The study aims to explore how Generation Z’s career expectations are transforming human resource practices and organizational structures.
  • Conceptual analysis of Generation Z expectations
  • Review of global surveys and practitioner reports
  • Integration of existing academic literature on HR and organizational design
  • Gen Z challenges traditional views on tenure, hierarchy, and presenteeism.
  • Organizations that adopt structural redesign are likely to gain better employee engagement and retention.
  • Human resource functions need to evolve into strategic partners rather than just administrative roles.

Abstract

Purpose The purpose of this study is to examine how the career expectations of Generation Z are reshaping organizational structures, talent management practices and the strategic role of human resource leadership. Rather than treating Gen Z preferences as short-term generational adjustments, this study positions them as signals of deeper organizational transformation necessary for long-term workforce sustainability and competitiveness. Design/methodology/approach This study adopts a conceptual and integrative approach, drawing on recent global surveys, practitioner reports and academic literature on Generation Z, organizational design and strategic human resource management. Findings The analysis finds that Gen Z career expectations challenge traditional assumptions around tenure, hierarchical progression, presenteeism and transactional employment relationships. Organizations that respond through structural redesign rather than policy-level adjustments are more likely to achieve sustained employee engagement and retention. Practical implications For practitioners, this study highlights the need to reposition human resource as a strategic partner in organizational design rather than a functional administrator. It offers insight into how flexibility, career progression and well-being can be operationalized at the structural level, while cautioning against superficial compliance-driven responses that undermine organizational credibility among Gen Z employees. Originality/value This study adds value by shifting the discussion on Generation Z from preference mapping to strategic organizational transformation. It integrates multiple dimensions of Gen Z expectations into a coherent framework for organizational redesign, offering a perspective that moves beyond generational stereotypes and positions Gen Z as a catalyst for modernizing work systems.

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Cite This Study

Singh et al. (2026) studied this question.

synapsesocial.com/papers/698433a5f1d9ada3c1fb0eeahttps://doi.org/10.1108/shr-01-2026-0002
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