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Synapse
February 6, 2026The Public Historian0 citations

“Sometimes a Kitchen, Sometimes a Zoom Call”

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MCMichelle CaswellARAnna Robinson-SweetSMSadaf Maleki

Key Points

  • To explore narrators' experiences sharing stories via videoconferencing during the COVID-19 pandemic.
  • Conducted interviews with narrators after sharing their stories online.
  • Assessed feelings about the use of technology for storytelling.
  • Evaluated the emotional impact and sense of community.
  • Narrators reported a productive emotional distance in online settings.
  • Participants felt a sense of belonging despite physical separation.
  • Technological ambivalence existed, highlighting concerns about privacy and ownership.

Abstract

During the onset of the COVID-19 crisis, two community archives—After Violence Project (AVP) and South Asian American Digital Archive (SAADA)—shifted their oral history programs online. Both organizations wanted to know if narrators felt differently about telling their stories via videoconferencing. To answer this question, we conducted research interviews with narrators after they shared their life stories with AVP or SAADA to assess their experiences. Our findings indicate that, despite a certain amount of technological ambivalence, narrators expressed that such software can create the conditions for a productive emotional distance between narrator and interviewer and a sense of virtual belonging. Despite these benefits, we urge archives to use some caution in adopting such technologies and critically evaluate their implications for privacy, ownership, and profit.

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Cite This Study

Caswell et al. (2026) studied this question.

synapsesocial.com/papers/698586118f7c464f23009e35https://doi.org/10.1525/tph.2026.48.1.22
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Also Consider

Synapse has enriched 5 closely related papers on similar clinical questions. Consider them for comparative context:

  1. 1Digital storytelling online: a case report exploring virtual design, implementation opportunities and challenges2024 · 6 citations
  2. 2Using recorded visual data: Doing online interviews2024
  3. 3Hybrid Epistemology: Insights From a Crisis Collaboration Between Oral Historians and Sociologists2026
  4. 4REFRAMING HISTORICAL RESEARCH: THE INTERSECTIONS OF DIGITAL ARCHIVES AND ORAL NARRATIVES2025
  5. 5Digital versus physical “face-to-face” research interview : what difference does it make from a psychosocial point of view?2026