What question did this study set out to answer?

The research aims to investigate how legal innovations affect the resolution of legal issues faced by users in Uganda.

February 6, 2026Open Access

Transforming Justice Delivery: The Impact of Legal Innovation on Users in Uganda

Key Points

The research aims to investigate how legal innovations affect the resolution of legal issues faced by users in Uganda.
Analyzed existing legal frameworks
Surveyed user experiences with legal services
Collaborated with legal professionals to identify gaps in service
Four in ten individuals face legal problems every four years
Seven in ten legal issues go unresolved
Highlighting the disconnect between legal services and user needs

Abstract

Access to justice remains a global challenge and in Uganda, four in ten people have at least one legal problem every four years, yet seven in ten of the legal problems are not resolved. While innovation is critical to changing the status quo, most innovations have been mostly informed by what legislators and legal practitioners need to do their jobs better, without understanding the needs of the people they serve

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Grace Achieng Nansubuga (Fri,) studied this question.

www.synapsesocial.com/papers/698586388f7c464f2300a27c — DOI: https://doi.org/10.5281/zenodo.18478979

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Transforming Justice Delivery: The Impact of Legal Innovation on Users in Uganda

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