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February 8, 2026The Learning Organization

Digital voice drives innovative work behavior: the critical roles of employee ambidexterity, involvement, and organizational agility

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Authors

AMAyesha MahmoodMQMuhammad Imran QureshiMIMehwish Iftikhar

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Overview

Quantitative study examines digitally enabled employee voice effects on innovative work behavior, indicating key mediators and a lack of significant moderation by agility.

Key Points

  • This research explores how digitally enabled employee voice influences innovative work behavior through employee ambidexterity and involvement.
  • Utilized a quantitative research design
  • Collected data from 888 managerial employees in Pakistan's telecommunications sector
  • Employed a Likert scale questionnaire
  • Analyzed data using structural equation modeling (SEM)
  • Digitally enabled employee voice positively influences employee ambidexterity and involvement
  • Employee ambidexterity and involvement mediate the relationship between digitally enabled employee voice and innovative work behavior
  • Organizational agility did not have a significant moderating effect on these relationships

Cite This Study

Mahmood et al. (2026) studied this question.

synapsesocial.com/papers/698827a20fc35cd7a88467a5https://doi.org/10.1108/tlo-06-2024-0182
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