This paper explores tutor training in higher education. The first section reviews the scientific debate, then the University of Padua’s experience with peer tutor training is discussed. A new training model, introduced in 2022/23, and the related questionnaire results are presented. Specifically, the training needs and perceptions of 2021/22 tutors (156 respondents) about the previous “traditional” programme were explored to redesign the offer. In 2022/23 (98 respondents) and 2023/24 (316 respondents), outcomes and perceptions were collected using a pre-post questionnaire, following the implementation of a new training model: the revised training significantly improved tutors’ skills and preparation. Satisfaction rose from 54% to 83.2%. What is proposed can serve as an example of desirable practice for tutor training in universities, whilst interpretation of the literature and the findings of research can serve as a starting point for wider debate on these issues.
Re et al. (2025) studied this question.