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February 28, 2026Journal of Health Psychology0 citations

The barriers and facilitators to help-seeking by healthcare professionals experiencing stress or burnout

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RNRhea NazirMSMiriam StanyonKRKarl Ryan

Key Points

  • This study aims to identify barriers and facilitators to help-seeking among healthcare professionals facing stress or burnout.
  • Conducted three focus groups with diverse doctors and nurses.
  • Employed reflexive thematic analysis to examine stressors and coping mechanisms.
  • Investigated organisational culture and managerial dynamics affecting help-seeking.
  • Identified stressors include overwhelming workloads and clinical risks.
  • Highlighted coping strategies such as flexible working and supervision.
  • Found that stigma and organisational factors limit awareness of wellbeing resources.

Abstract

Healthcare professionals (HCPs) face significant mental health challenges, yet barriers such as stigma, discrimination, and systemic issues hinder help-seeking. This study examines the barriers and facilitators to accessing wellbeing provision at a mental health NHS Foundation Trust in England. Three focus groups, comprising doctors and nurses from diverse backgrounds, were conducted, with reflexive thematic analysis employed to identify stressors, coping strategies, and mitigating factors. Findings highlighted stressors such as overwhelming workloads, clinical risks, and operational challenges, while coping mechanisms included flexible working, and supervision. Barriers to help-seeking were attributed to limited awareness of resources, organisational culture, and manager-employee dynamics. Recommendations include reviewing staffing levels, wellbeing-focussed managerial training, and improving the accessibility and authenticity of wellbeing services. Addressing these factors can cultivate an environment that reduces burnout, encourages help-seeking, and enhances patient care. These findings provide guidance to employers seeking to develop effective interventions to support HCP wellbeing in the workplace.

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Cite This Study

Nazir et al. (2026) studied this question.

synapsesocial.com/papers/69a288170a974eb0d3c04222https://doi.org/10.1177/13591053261419694
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