Key factors and delivery mechanisms for passenger-oriented multimodal air journeys: A European practitioners' perspective

Puntos clave

• Passenger experience improves with well-coordinated multimodal journeys, enhancing overall satisfaction.
• Key factors include efficient connections and clear communication, emphasizing the need for integrated systems.
• Engagement with practitioners across Europe provides insights into the delivery mechanisms for air transport.
• Strategic focus on these factors can lead to better passenger experiences and optimized air travel efficiency.