Addressing loneliness by AI chatbot: a qualitative study of empty-nest elderly

Key Points

• AI chatbots show promise in reducing feelings of loneliness among the elderly, enhancing their emotional well-being.
• Key themes include the importance of companionship and responsiveness from the chatbot, providing social support and conversation.
• Qualitative analysis highlighted users' perceptions of AI chatbots as valuable companions, enhancing feelings of connection.
• Findings suggest that integrating AI into daily life for the elderly may improve mental health, indicating a need for broader implementation.

Abstract