This study investigates how local governments foster public sector innovation by applying the socialisation, externalisation, combination, and internalisation (SECI) model. A qualitative case study methodology was employed, involving 33 semi-structured interviews with officials from five local governments: Sumedang, Banyuwangi, Deli Serdang, Aceh Jaya, and Aceh Tenggara. Thematic analysis and NVivo software were used to explore knowledge management (KM) processes. The findings indicate that the effective implementation of models through coordination, documentation, data integration, and training enhances organisational capacity and innovation. However, barriers, such as budget constraints, organisational cultures, and inadequate policies, can impede optimal outcomes. The study concludes that integrating the model into local government practices can foster sustainable innovation, particularly when supported by leadership commitment, a collaborative culture, and robust digital infrastructure. Theoretically, this research contributes to the KM literature and offers practical guidance for transforming local governments into adaptive learning organisations.
Sudrajat et al. (Wed,) studied this question.