A descriptive evaluation of referral patterns and patient flow from Primary Health Facilities to the Emergency Department Hospital Sungai Buloh.

Key Points

• Average emergency department length of stay (EDLOS) reached 12 hours, indicating inefficiencies.
• Only 22.4% of referred patients were discharged within eight hours, emphasizing delay issues.
• Assessment focused on referral patterns and patient flow from primary health facilities to the emergency department.
• Implementing a fast-track referral system could enhance efficiency and minimize gatekeeping processes.

Abstract