Financial literacy and trust in mobile money services on mobile money savings adoption among informal sector workers in Ghana: the mediating role of perceived ease of use

Key Points

• Savings adoption is significantly influenced by financial literacy and trust levels among informal sector workers.
• Evidence shows a 30% increase in likelihood of adopting mobile money savings for those with high financial literacy.
• Analysis explored the mediating role of perceived ease of use in the relationship between literacy, trust, and savings behavior.
• Findings may enable better mobile money service designs to enhance financial inclusion among informal workers.