Utilizing the Style Under Stress™ tool within Crucial Conversations© methodology to stimulate veterinary students' reflective practice of communication behaviors during client interactions

Key Points

• Reflective practice can boost competency in medical communication, especially during crucial client interactions.
• Assessment feedback is essential for veterinary students to understand their communication defaults and responses.
• Medical communication training is aimed at improving student performance in high-pressure situations with clients.
• This approach highlights the importance of understanding diverse communication styles in veterinary practice.

Abstract