The effect of AI chatbot's empathic response to disclosure of worries on mood states

Puntos clave

• The research aims to investigate how empathic responses from an AI chatbot affect individuals' mood when they disclose worries.
• Implemented an AI chatbot designed to provide empathic responses.
• Collected data on mood states before and after interactions with the chatbot.
• Utilized self-reported measures to assess mood changes.
• Participants reported improved mood states after interacting with the empathic AI chatbot.
• The chatbot's empathetic responses were associated with a greater reduction in reported worries.