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March 12, 2026The Proceedings of the Annual Convention of the Japanese Psychological Association0 citationsOpen Access

Comparing Clinical Psychologists and an AI-Based Dialogue System

CNChika Nagaoka

Key Points

  • The aim is to compare the effectiveness of clinical psychologists versus an AI-based dialogue system in delivering mental health support.
  • Qualitative analysis of therapist and AI dialogues
  • Performance assessment of therapy techniques
  • User satisfaction surveys comparing both approaches
  • AI-based dialogue system achieved comparable user satisfaction to clinical psychologists
  • Users reported similar emotional understanding from both therapists and the AI
  • AI showed potential in handling common mental health queries effectively

Abstract

(, 2024) AI 1 ChatGPT (, 2025; ) ChatGPT

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Cite This Study

Chika Nagaoka (2025) studied this question.

synapsesocial.com/papers/69b2575e96eeacc4fcec5e11https://doi.org/10.4992/pacjpa.89.0_608
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