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March 12, 2026Journal of Occupational and Organizational Psychology0 citationsOpen Access

Speaking up, falling silent: Voice, silence and the emergence of toxic organizational culture in a technology company

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KEKatja EinolaRHRiitta HekkalaENEmma Nordbäck

Key Points

  • The aim is to explore how toxic organizational cultures emerge and persist and the role of employee voice and silence in these dynamics.
  • Conducted a 6-year qualitative study in a newly established technology company
  • Analyzed interactions between employee voice, silence, and toxic culture
  • Examined the influence of gender and occupational roles on these processes
  • Identified that speak-up climates and role clarity affect voice distribution
  • Found that gendered occupational roles contribute to silofication in the workplace
  • Highlighted that systemic inequality perpetuates toxic organizational culture

Abstract

Abstract Research shows that employee voice and silence are critical to organizational functioning. However, their role in the emergence and persistence of toxic organizational cultures remains under‐theorized, particularly where gender and occupational roles intersect. Drawing on a 6‐year qualitative study of a newly established technology company, we examine (a) how and why a toxic organizational culture emerges and persists, (b) how employee voice and silence interact with this culture's dynamics and (c) the roles occupational position and gender play in these processes. Our findings indicate that a candid speak‐up climate, combined with self‐management and asymmetrical role clarity, can lead to an uneven distribution of voice and silence among siloed and highly gendered occupational roles. We theorize that these dynamics shape shared beliefs about whose knowledge ‘counts’, whose voices are legitimate and who becomes marginalized in a toxic organizational culture characterized by functional silofication. Contributing a culturally embedded perspective on voice and silence, we highlight the importance of addressing systemic inequality to prevent toxic organizational cultures from emerging.

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Cite This Study

Einola et al. (2026) studied this question.

synapsesocial.com/papers/69b2580996eeacc4fcec7511https://doi.org/10.1111/joop.70104
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