This study investigates the impact of Business Intelligence (BI) system adoption on supply chain performance across multiple dimensions, including forecasting accuracy, inventory optimization, supplier relationship management, and logistics efficiency. Employing a mixed-methods research design with data from 178 professionals, the findings reveal that organizations with mature BI implementations achieve significant improvements in demand forecasting accuracy (23.4%) and inventory turnover. The research contributes a conceptual framework for BI-driven supply chain transformation.
Omar Sharafeldin Mohamed Abdelfatah (2026) studied this question.