Advancing digital mental healthcare: the role of artificial intelligence and natural language processing in powering medical chatbots for future healthcare interventions

Key Points

• This research explores how artificial intelligence and natural language processing can enhance digital mental healthcare through chatbots.
• Evaluated the functionality of NLP chatbots in therapy sessions.
• Analyzed their role in appointment scheduling and response generation.
• Developed a structured architectural framework for their implementation.
• NLP chatbots facilitate real-time therapy sessions efficiently.
• They improve appointment scheduling and deliver timely responses.
• A structured framework enhances accountability and effectiveness in real-world usage.

Abstract