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March 26, 2026Journal of Information Technology Education ResearchOpen Access

Strategies for Enhancing Social Presence and Well-Being in Online Learning: A Conceptually Led Systematic Literature Review

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Authors

TIT. C. IrugalbandaraJWJason WatsonFWFreya Wright-Brough

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Overview

This systematic literature review identifies technology-enabled strategies to improve social presence and well-being in online learning, suggesting practical implementations.

Key Points

  • The central aim is to explore the relationship between social presence and well-being in online learning and identify strategies to enhance both.
  • Conducted a narrative literature review to create a conceptual framework linking social presence and well-being.
  • Performed a systematic literature review using hybrid inductive-deductive analysis to synthesize strategies from empirical studies.
  • Included literature from databases such as ACM Digital Library, IEEE Xplore, Web of Science, and Scopus from 2019 to 2025.
  • Established that social presence and well-being are mutually reinforcing and crucial for engagement in online learning.
  • Identified six technology-enabled strategies: visualization, real-time interaction, social connectivity, personalization, proactive support, and interactive environments.
  • Highlighted implementation challenges such as technical barriers, learner engagement, and ethical considerations.

Cite This Study

Irugalbandara et al. (2026) studied this question.

synapsesocial.com/papers/69c4cdb6fdc3bde44891a5b7https://doi.org/10.28945/5732
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