This study examines the effectiveness of an Information and Communication Technology (ICT) training program designed to enhance digital competence among adult learners. Using a mixed-methods approach, quantitative improvements in technical skills were combined with qualitative insights regarding learner motivation, confidence, and long-term technology use. Findings indicate that structured ICT training substantially improves digital operational skills, information-handling abilities, and the willingness to adopt digital tools in professional and personal contexts. Despite these gains, challenges related to access, training duration, and contextual relevance persist. The study highlights implications for digital inclusion initiatives and policy frameworks aimed at strengthening digital literacy in developing regions.
Raghav et al. (Sat,) studied this question.