Integration of a complexity billing tool to evaluate unrealized pharmacist revenue and productivity in an academic primary care network

Puntos clave

• To assess the effectiveness of implementing a complexity billing tool in evaluating pharmacist visits and the associated revenue.
• Implemented a complexity billing tool in an academic primary care network
• Measured simulated revenue from pharmacist visits
• Calculated work Relative Value Units (wRVUs) for visits
• The complexity billing tool effectively captured pharmacist visit complexity
• Simulated revenue calculations showed potential unrealized pharmacist earnings
• wRVU calculations indicated pharmacist productivity improvements