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April 5, 2026Journal of Patient Safety0 citations

Implementing a Behavioral Escalation Response Team to Promote Patient and Staff Safety: A Descriptive Qualitative Study

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SLStephanie Pedrotti LuccheseJRJenna RichardsNWNatalie Weiser

Key Points

  • This research aims to explore the effectiveness of the Behavioral Escalation Response Team (BERT) in managing behavioral escalations in healthcare.
  • Descriptive qualitative study design
  • Implementation of BERT in healthcare settings
  • Focus on proactive and clinically led interventions
  • Improved safety outcomes for patients and staff
  • Shifted culture towards trauma-informed care
  • Reduced reliance on reactive security responses

Abstract

The BERT model represents a proactive, collaborative, and effective approach to managing behavioral escalations in health care settings. By shifting the focus from reactive security responses to early, clinically led intervention, BERT enhances safety for patients and staff while supporting a culture grounded in trauma-informed, least-restraint care.

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Cite This Study

Lucchese et al. (2026) studied this question.

synapsesocial.com/papers/69d1fd3da79560c99a0a32c9https://doi.org/10.1097/pts.0000000000001501
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