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April 5, 20260 citationsOpen Access

User Needs in the Digital Archives of the Popular Movement

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OSOlle SköldIHIsto Huvila

Key Points

  • The study aims to understand the diverse user needs associated with popular movement digital archives.
  • Conducted a focus group study with 21 academic and professional users of popular movement archives.
  • Explored a wide range of user contexts including informational, management, social, personal, and technical needs.
  • Examined how users express their record-finding and record-use needs.
  • Revealed that user needs are primarily derived from the archival records rather than the digital archive platform itself.
  • Identified four key contexts influencing user needs: purposes and uses, archive and digital archive, disciplinary background, and expertise.
  • Emphasized the importance of recognizing the heterogeneity of user groups and tailored approaches for different digital popular movement archives.

Abstract

A comprehensive understanding of user needs is required to support the development of useful digital archives. While archival science research has met this demand by inquiring into a significant range of user groups, users of popular movement archives remain understudied. Addressing this gap, this paper reports on a focus group study of key academic and professional users (N = 21) of popular movement archives. This study reveals user needs that are an amalgamation of informational, management-related, social, personal, and technical needs that principally emanate from the archival records themselves rather than the digital archive platform. Purposes and uses, archive and digital archive, disciplinary background, and expertise are four contexts of user needs with a significance of how users frame and express their record-finding and record-use needs in popular movement archives. The main conclusion of this study is that while it is important to recognize the heterogeneity of user groups and archives, it is similarly important to be aware and explicit about what kind of an archive a popular movement archive is for its different users and uses, and when developing a digital archive, what kind of an archive a particular digital popular movement archive is aiming to be and for whom.

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Cite This Study

Sköld et al. (2025) studied this question.

synapsesocial.com/papers/69d1fe07a79560c99a0a470fhttps://doi.org/10.37683/asa.v52.11049
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