Abstract : This research aims to assess the outcomes of evaluating the context, input, process, and product of digitalization in sports injury therapy services in Special Region of Yogyakarta. This research employs the CIPP assessment model. The research participants included owners, managers, therapists, and patients at clinics in Special Region of Yogyakarta. The sampling method employed purposive sampling, with the criterion being the willingness to participate and complete questionnaires provided by the researchers. The data collection approaches included observation, interviews, questionnaires, and documentation procedures. This research included descriptive quantitative and descriptive qualitative analysis methodologies for data analysis. The success criterion employed intervals: 3.26-4.00 (Very Good), 2.51-3.25 (Good), 1.76-2.50 (Poor), and 1.75-1.00 (Very Poor). The findings indicate that the assessment of digitalization in sports injury therapy services in Special Region of Yogyakarta is at 3.10, categorized as good. The results derived from each evaluative component are as follows. Subsequently, each evaluative criterion is elucidated, specifically: The evaluation context of digitization in sports injury therapy services in Special Region of Yogyakarta is rated at 3.01, categorizing it as good. The input evaluation of digitalization in sports injury therapy services in the Special Region of Yogyakarta (DIY) is at 3.06, classified as satisfactory. The process evaluation of digitalization in sports injury therapy services in the Special Region of Yogyakarta (DIY) obtains a score of 2.20, classified as adequate. The assessment of digitalization in sports injury therapy services in the Special Region of Yogyakarta (DIY) obtains a score of 2.42, classified as adequate. The results indicate that, on average, each sports injury therapy clinic has adopted digitalization, albeit some have not executed it effectively.
Satya et al. (2026) studied this question.