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April 30, 2026Lara D. Veeken0 citations

P047 Analysis of advice and guidance primary care queries to rheumatology over a calendar year - a mixed methods approach

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EOEthan A O’ShaughnessyMBM. BukhariBMBen Mulhearn

Key Points

  • To identify common FAQs within rheumatology A&G queries and develop educational material for GPs.
  • Conducted a retrospective, mixed-methods content analysis of 2,499 A&G messages from GPs.
  • Performed word-frequency analysis to identify significant phrases in queries.
  • Conducted iterative coding to refine themes from sampled conversations.
  • Identified major themes including interpretation of blood tests, management of osteoporosis, and doubts in Giant Cell Arteritis.
  • Urgent queries were most associated with GCA, indicating timely concerns.
  • Found that GPs’ queries showed recurring patterns, suggesting standardised advice could be effective.

Abstract

Abstract Background/Aims In the United Kingdom, Advice and Guidance (A a guidance document targeting the most common FAQs is in development. Although implementation and evaluation are pending, this low-cost, scalable approach may feasibly offer value across specialties and sites. Further study will assess its impact on A&G usage and GP confidence. Disclosure E.A. O’Shaughnessy: None. M. Bukhari: None. B. Mulhearn: None.

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O’Shaughnessy et al. (2026) studied this question.

synapsesocial.com/papers/69f2a4da8c0f03fd67763f82https://doi.org/10.1093/rheumatology/keag121.083
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