The digital divide continues to pose a significant challenge to equitable access to information, education, and knowledge-based opportunities, particularly in developing and transitional societies. While digital technologies have expanded rapidly, disparities persist in access, skills, accessibility, and meaningful use of digital resources. Libraries, as socially inclusive and publicly trusted institutions, have traditionally played a vital role in reducing information inequalities. With the emergence of artificial intelligence (AI), libraries are now transitioning towards the paradigm of Library 5.0, which emphasizes human-centered, ethical, and collaborative integration of intelligent technologies. This article examines how Library 5.0 can act as a strategic framework for bridging the digital divide through human-AI collaboration. Drawing on contemporary literature and professional practices, the study analyzes conceptual foundations, human-AI strategies for inclusive access, ethical and governance concerns, and implementation challenges. The paper argues that when AI technologies are guided by human values, professional expertise, and community engagement, libraries can significantly enhance digital inclusion and contribute to sustainable knowledge societies. The article concludes with implications for library professionals, LIS education, and policy development.
Susmita Singh (2026) studied this question.