Strengthening Ngo Collaboration: Insights From the Intergroup Trust Model

Effective peacebuilding and development often depend on robust collaboration between governmental agencies and non-governmental organizations (NGOs). Despite sharing similar goals—such as reducing inequality and resolving armed conflicts—interorganizational cooperation is frequently undermined by distrust, competition, and organizational challenges. These barriers can impede information sharing, limit open communication, and reduce the overall effectiveness of peacebuilding initiatives. This study investigates how intergroup trust can be cultivated among NGOs to enhance collaborative outcomes. Drawing on the Intergroup Trust Model, the research examines the processes and conditions under which organizations can overcome distrust, establish durable partnerships, and optimize project success. Using qualitative methods, the study analyzes organizational behaviors, communication strategies, and trust-building practices that enable NGOs to navigate complex interorganizational dynamics. Findings indicate that trust is not an automatic outcome of shared objectives but requires deliberate strategies, including transparent communication, mutual accountability, and recognition of each organization’s competencies. NGOs that actively foster trust are better positioned to collaborate effectively, share critical information, and achieve collective impact. Conversely, the absence of trust perpetuates inefficiencies and limits the potential of peacebuilding programs. By emphasizing the mechanisms through which trust is developed and sustained, this study contributes to the understanding of interorganizational collaboration in the peacebuilding and development sectors. It underscores that trust-building is both a strategic and relational process essential for maximizing the effectiveness and sustainability of collaborative efforts.