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May 9, 2026Journal of Clinical and Translational Science0 citationsOpen Access

237 CTSI service usage project: Monitoring CTSA hub impact through an internally created dashboard

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TCTyler ChisolmBRBrandon RodgersTSTaylor Smith

Key Points

  • The aim is to create a dashboard for tracking service usage and impact of WF CTSI resources over time.
  • Developed an internal dashboard in collaboration with the Service Programming team.
  • Sourced data from multiple systems, including CTSI Service Request Forms and Metrics Forms.
  • Utilized the REDCap API and Python's pyodbc library for data retrieval and integration.
  • The dashboard centralizes data from various sources for easy monitoring of service usage metrics.
  • Allows filtering of data by dates, faculty, or usage rates, enhancing reporting capabilities.
  • Facilitates impact tracking needed for grant renewal assessments.

Abstract

Objectives/Goals: The Wake Forest Clinical and Translational Science Institute (WF CTSI) provides resources such as services and tools for investigators. Due to the number of service users over the past six years, it has been a challenge to track usage and impact across the institution. Our goal is to create an internal dashboard to assist with tracking CTSI service usage. Methods/Study Population: The Dissemination, Implementation, and Continuous Quality Improvement (DICQI) team collaborated with members of the Service Programming team to develop an internal dashboard for tracking service usage. Service Programming team members sourced data from multiple systems, including the CTSI Service Request Form, CTSI Metrics Form, Profiles, and program-specific datasets. The PI Dashboard aggregates this data: service request and metrics form data are retrieved via the REDCap API, while publication data are queried from the Profiles database using Python’s pyodbc library. All collected data are parsed and stored in the dashboard’s internal database to support analytics and reporting functions. Results/Anticipated Results: Data pulled from multiple sources were integrated into a centralized internal dashboard for Wake Forest CTSI to review and evaluate metrics data such as service usage, program participation, and training/tool utilization. This CTSI service usage dashboard also was efficient for filtering data by dates, faculty researcher, or CTSI usage rate, which is helpful for reporting and long-term impact evaluation. This internal dashboard now will be integral in not only impact tracking but reporting for grant renewal periods of the Wake Forest CTSI. Discussion/Significance of Impact: A central database enables clear snapshots of WF CTSI impact, supporting long-term goals through strategic decision making, data quality, and collaboration. Understanding the broader impact of our CTSI is important for impact evaluation, reporting, and aligning with academic learning health system goals.

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Cite This Study

Chisolm et al. (2026) studied this question.

synapsesocial.com/papers/69fecf71b9154b0b8287678chttps://doi.org/10.1017/cts.2026.10439
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