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May 9, 2026Journal of Clinical and Translational Science0 citationsOpen Access

205 Place, purpose, processes, and pride: A systematic approach to evaluating research professional employee perspectives and experiences at a public research university

JKJason KnissMHMegan HoffmanBPBrinda Prich

Key Points

  • The aim is to evaluate employee engagement drivers among research professionals to identify support needs.
  • Enterprise-wide survey targeting research professionals with a goal of 500 responses.
  • Mixed methods design utilizing close-ended, Likert scale, and free-text questions.
  • Built on prior HR data analysis and focus groups to identify organizational effectiveness gaps.
  • Survey data will highlight themes in engagement including community, purpose, processes, and pride.
  • A current-state workforce snapshot will be created, detailing hybrid work arrangements and motivators.
  • Findings will inform actionable strategies for improving employee retention and organizational support.

Abstract

Objectives/Goals: This survey engages the research professional (RP) workforce in assessing key employee engagement drivers. The survey (goal n = 500) evaluates seven indicators across four themes. These data will identify high-impact needs and retention gaps for RPs at various career stages. Methods/Study Population: This enterprise-wide survey is Phase II of a multiyear employee experience initiative for RPs who are widely defined as university staff who support research activities impacting human health. This second-phase builds on year-one HR data analysis and employee focus groups that identified key workforce needs and organizational effectiveness gaps. The mixed methods survey design leverages peer-reviewed employee engagement models from business management and organizational effectiveness literature, including the widely cited Job demands-resources (JD-R) model (Bakker, et. Al 2007). Survey question types include close-ended, categorical, Likert scale, and free text. Results/Anticipated Results: Survey data will translate workforce-wide perspectives and experiences into actionable strategies across seven drivers of engagement. To facilitate effective dissemination of findings to stakeholders, the drivers are arranged into four themes: Sense of Place: * Community & Connection * Psychological Safety Working with Purpose: * Employee Accomplishment & Achievement * Career Navigation Effective Processes: * Procedural Establishment & Accountability * Job Clarity & Workload Sustainability Research & Institutional Pride: * Work Significance & Impact Data will also create a current-state workforce snapshot including hybrid-work arrangements, key motivators, and leadership opportunity preferences. Discussion/Significance of Impact: This survey will create a robust dataset that will provide insights of workforce trends, operational gaps, and necessary areas of support. Organizational change management best practices and user-centered design approaches will facilitate an action-oriented dissemination plan.

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Cite This Study

Kniss et al. (2026) studied this question.

synapsesocial.com/papers/69fed0abb9154b0b82877b45https://doi.org/10.1017/cts.2026.10410
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