Case study examines the influence of technological innovation on Uber-hailing transport and employment in Cape Town, highlighting its advantages and impacts.
Key Points
This paper aims to explore the effects of radical technological innovation on the Uber-hailing transport system in Cape Town and its employment implications.
Case study focusing on the Uber business in Cape Town
Survey data collected in Cape Town in 2017
Analysis of the link between Uber and migrant labour in transportation
Increased convenience and reduced time for transportation via Uber
Creation of job opportunities primarily for foreign nationals and immigrants
Radical innovations have led to both benefits for businesses and challenges for workers.
Cite This Study
Human Sciences Research Council (2026) studied this question.