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May 25, 20260 citationsOpen Access

Bridging the digital divide in the G20: skills for the new age

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HCHuman Sciences Research Council

Key Points

  • The aim is to address the digital divide exacerbated by socio-cultural norms and poor digital skill programs.
  • Proposes a three-pronged digital skills strategy for developing countries.
  • Suggests monitoring evolving digital skill requirements for employment.
  • Recommends integrating holistic digital skills development into national education programs.
  • Empowering women through digital skills can reduce poverty and inequality.
  • A holistic approach to digital skills can increase participation and access to digital services.
  • Contextualizing programs within socio-cultural norms enhances their effectiveness.

Abstract

The digital divide in general, and between women and men in particular, is a manifestation of exclusion, poverty and inequality, and is likely to continue because of the effects of unemployment, poorly functioning digital skilling programmes and socio-cultural norms in some economies, and further depriving women equal access to digital services. Digital skills provide the poor a catalyst to break out of the cycle of poverty and empower themselves. This paper considers a three-pronged digital skills strategy that will be required for developing countries to break out of the digital divide trap: (1) Monitor the evolving set of digital skills required for employment (2) incorporate a holistic digital skills development strategy into national education programmes, and (3) contextualize skilling programs within prevailing socio-cultural norms that will shape the uptake and impact of digital skilling programs.

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Cite This Study

Human Sciences Research Council (2026) studied this question.

synapsesocial.com/papers/6a13e7e80e02ee3982d32915https://doi.org/10.14749/32383245
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