Abstract This paper argues that read receipts in mobile instant messaging create a semi-transparent state (S1) that is psychologically more costly than the opaque state (S0) they replace. Drawing on information theory, intolerance of uncertainty research, and persuasive design scholarship, we propose a three-state model of confirmation in asynchronous communication: S0 (opaque), S1 (semi-transparent), and S2 (closed). Our central thesis—the Read Receipt Paradox—posits that the semi-transparent state generates greater psychological cost than the opaque state. We synthesize empirical evidence from psychophysiology, emotion research, and experimental communication studies to support this model, and propose theoretically-derived design principles for "respectful communication architecture."
Lucas Buiras (2026) studied this question.
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