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May 27, 20260 citationsOpen Access

Beyond the Foundation Model: A Data-Platform Architecture for Trusted-Source Generative AI in Healthcare Information Services

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AKAnil Kumar Kandalam

Key Points

  • The aim is to propose a robust architecture that improves trustworthiness in generative AI used for healthcare information services.
  • Developed a seven-layer reference architecture based on extensive data-platform engineering experience.
  • Incorporated feedback from healthcare professionals to refine content generation and retrieval processes.
  • Evaluated effectiveness through independent peer-reviewed studies demonstrating notable accuracy improvements.
  • Achieved a 19.3 percentage-point accuracy improvement due to platform-layer interventions.
  • Outlined three distinct production failure patterns affecting data integrity.
  • Presented a five-level organizational maturity model to guide implementation.

Abstract

This article presents a seven-layer reference architecture for trusted-source generative artificial intelligence in healthcare information services, derived from fourteen years of enterprise data-platform engineering practice including six years building and operating generative AI platforms serving healthcare professionals globally. The work advances a specific argument: the principal limit on trustworthiness in healthcare-domain generative AI is no longer foundation-model capability but data-platform architecture, specifically the architecture governing source curation, retrieval, citation enforcement, and content versioning. The seven layers address source curation and authentication, content ingestion and versioning, retrieval-augmented generation pipeline, healthcare-professional identity and audience tailoring, generation and citation enforcement, audit and quality surveillance, and practitioner feedback. The article is grounded in production engineering evidence, including an independent peer-reviewed evaluation published in Circulation (American Heart Association, 2024) demonstrating a 19.3 percentage-point accuracy improvement attributable entirely to platform-layer interventions. Three production failure patterns and a five-level organizational maturity model are presented. Applicable regulatory frameworks addressed include HIPAA Security Rule, ONC information-blocking rules, NIST AI Risk Management Framework (AI RMF 1.0), and the EU Artificial Intelligence Act (Regulation 2024/1689).

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Cite This Study

Anil Kumar Kandalam (2026) studied this question.

synapsesocial.com/papers/6a168b160c924ddd1bd59e7fhttps://doi.org/10.5281/zenodo.20372681
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