Time to Talk: Facilitating Health Care Cost Conversations Between Patients and Providers

Defined as discussions between patient and health care provider regarding costs patients face when obtaining care, cost of care conversations can help mediate financial challenges while improving health care decision-making. Few educational tools are available to help patients engage in cost conversations. This article chronicles the development of an Extension program, Time to Talk. Time to Talk provides community friendly tools that empower older adults and their providers to have cost of care conversations. Results demonstrate the program was successful. A summary of lessons learned are offered to assist others in their consideration and adoption of cost of care programming.