This paper examines the synergistic effect of female hiring intentions (FHI) to organizational performance in the tourism and hospitality industry in Egypt with the main aim of determining how the deliberate hiring of women, in relation to intelligence, resilience, agility, and creativity of an organization. The social role theory is the basis of the research, which assumes that gender-different hiring practices bring cognitive diversity and different methods of solving problems that can diversify the organization in terms of capabilities and adaptability. Using the quantitative research approach, data were collected from 224 valid survey responses with managers and supervisors across Egyptian hotels and travel agencies in category A. Structural equation modeling via Smart-PLS revealed that FHI positively and significantly influences organizational outcomes. Furthermore, organizational resilience mediates the relationship between FHI and organizational intelligence, which subsequently drives both agility and creativity. Additionally, organizational agility demonstrates a positive effect on creativity. These results further emphasize that gender diversity strategic programs are not only creating an inclusive work environment but also driving adaptable organizational practices and innovation that have helped in creating sustainable competitive advantage in the dynamic tourism and hospitality environment in Egypt. The research provides practical implications on tourism and hotel administrators and policymakers who wish to use diversity as a strategic asset to achieve organizational excellence and congruency with sustainable development goals (SDGs).
Elsaqqa et al. (Mon,) studied this question.