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May 31, 2026Future Transportation0 citationsOpen Access

Built Environment Performance and User Perception of Urban Transit Interface: A Mixed-Methods Empirical Assessment of Bus Corridor in Udupi, India

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AKAmit KinjawadekarNDNandineni Rama DeviSPShantharam Patil

Key Points

  • This study aims to evaluate transit accessibility and user perceptions of a bus corridor in Udupi, India.
  • Conducted a mixed-methods assessment of a 10.2 km transit corridor auditing 42 interfaces across 21 nodes.
  • Used a 14-parameter framework for evaluation and confirmed analytical reliability with Krippendorff’s alpha.
  • Performed chi-square and one-sample t-tests to analyze compliance and user perceptions.
  • Found systemic failures in transit infrastructure with 2% compliance in ramps and 0% in information systems (p < 0.05).
  • User perception significantly lower than neutral threshold (mean = 1.55, t(99) = −21.10, p < 0.001).
  • Identified adaptive strategies among users, indicating socio-economic impacts due to accessibility deficits.

Abstract

Transit accessibility is a critical determinant of urban equity (SDG-11) in the Global South, a term referring to emerging economies characterised by rapid urbanisation and significant infrastructure deficits. A significant ‘compliance–resilience gap’ persists in intermediate Indian cities. This study evaluates a 10.2 km primary transit corridor in Udupi, auditing 42 transit interfaces across 21 nodes using a unified 14-parameter framework. Analytical reliability was confirmed via inter-rater reliability testing (Krippendorff’s alpha = 0.822). Using a joint display synthesis, technical compliance failures were mapped to qualitative user narratives. Results supported Hypothesis 1 (H1) via chi-square testing, revealing systemic failures (p < 0.05) in ramps (2%) and information systems (0%). Hypothesis 2 (H2) was validated through a one-sample t-test, showing that stakeholder perception (mean = 1.55) was statistically significantly lower than the neutral threshold (t(99) = −21.10, p < 0.001). These deficits triggered restrictive user adaptation strategies, including temporal displacement and forced social dependency. The study establishes a replicable ‘justice-centred’ audit framework to prioritise interventions in resource-constrained urban contexts.

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Cite This Study

Kinjawadekar et al. (2026) studied this question.

synapsesocial.com/papers/6a1bd1f65783ba022b6fd5a2https://doi.org/10.3390/futuretransp6030118
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