The objective of this study was to determine how intellectual capital (IC) and corporate social responsibility (CSR) impact the performance of small and medium enterprises (SMEs) by establishing and utilising innovation and knowledge management (KM) strategies. In this study, there were 296 research samples. Smart PLS 3 was used to analyse the experimental data. From these data it can be seen that IC, CSR, and speed of innovation are all interconnected. CSR may have an impact on large companies, but not on SMEs. The impact of IC and CSR on SME performance can be mitigated through innovation. There is a positive correlation between IC and SME performance, and this correlation can be strengthened through the use of KM strategies. This research offers the idea of mediation and moderation as a way to increase the use of IC and innovation in SMEs, which will ultimately improve SME performance.
Cahyaningati et al. (Wed,) studied this question.