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September 10, 2025Jurnal Ekonomi dan Bisnis5 citationsOpen Access

Digital transformation towards sustainability: Challenges and opportunities for Indonesian MSMEs

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HBHabib BahtiarLRLalu Rizal RabbanyYBYasinta Falentina Bele

Key Points

  • Digital transformation significantly enhances sustainability and productivity in MSMEs, which are crucial for economic growth.
  • Limited access to technology and low digital literacy present major challenges for MSMEs in Indonesia seeking to adopt digital solutions.
  • The research employs a systematic literature review (SLR) to evaluate existing studies related to digital transformation in Indonesian MSMEs.
  • Investment in digital skills training and supportive policies is essential to ensure the sustainability of MSMEs in the digital era.

Abstract

Digital transformation is a key element for MSMEs in Indonesia in increasing productivity, competitiveness, and sustainability. Although important, MSMEs face various obstacles in adopting digital technology, such as limited access, low digital literacy, and lack of technological skills. This study aims to investigate the factors that affect the success of digital transformation in MSMEs and identify strategies that support technology integration in their operations. Using the Systematic Literature Review (SLR) design, this study evaluates literature related to the digital transformation of MSMEs in Indonesia through the PICOS (Population, Intervention, Comparison, Outcome, Study design) framework to formulate the right research question (RQ). The results of the study show that the biggest challenges for MSMEs include limited access to technology and low digital literacy. Recommended strategies include increasing digital literacy, developing technological skills, and innovating business models. The implications of this study show the need for investment in digital skills training, the formation of supporting policies, collaboration with the private sector, and strengthening infrastructure from the government to ensure the sustainability and success of MSMEs in the digital era.

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Cite This Study

Bahtiar et al. (2025) studied this question.

synapsesocial.com/papers/68c1a12d54b1d3bfb60dc51ehttps://doi.org/10.24914/jeb.v28i1.13935
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