The application of artificial intelligence (AI) in elderly care services is an emerging research domain, yet existing studies remain limited. Few investigations have explored how AI can enhance care pathways for elderly populations with varying health statuses through the lens of health grading. To advance this field, this paper first examines how AI can empower elderly individuals with different health conditions by simplifying daily tasks, providing emotional support, managing chronic conditions, and enabling alternative interventions, thereby significantly improving the quality and efficiency of care services. Second, the adoption of AI in elderly care faces challenges on both the supply and demand sides, including inadequate technical and product compatibility, low user acceptance, and limited financial capacity. Finally, this paper proposes strategies to address these challenges, including enhancing the reliability of AI technologies and products, improving digital literacy among the elderly, and incorporating AI-based elderly care services into medical insurance or fiscal subsidy programs.
Wu et al. (2025) studied this question.