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March 3, 2026Technological Forecasting and Social Change0 citations

Elderly consumers' reaction to an eHealth app: The critical role of relational-emotional aspects of technology adoption

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SDShuili DuRBRichard P. BagozziCXChunyan Xie

Key Points

  • Elderly consumers show improved engagement with eHealth apps due to positive emotional connections.
  • Emotional aspects significantly influence the adoption of technology by elderly users, with enhanced user experience leading to greater satisfaction.
  • Analysis of user feedback reveals a strong relationship between emotional factors and willingness to use eHealth applications.
  • Results indicate that understanding consumer behavior can improve eHealth app design for elderly users.
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Cite This Study

Du et al. (2026) studied this question.

synapsesocial.com/papers/69a75ffbc6e9836116a2c5edhttps://doi.org/10.1016/j.techfore.2026.124558
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