Design thinking and quality management in architecture and design faculties: from accountability to empowerment and creativity

This research aims at enabling and developing quality management in art and design faculties through the understanding of the relationship between quality management and the systems of design thinking. Moving away from merely achieving quality standards to integrating administrative work and creativity in meeting these standards. The research culminated in the creation of an equation that elucidates the incorporation of quality management into the structure of design thinking, emphasizing recurring thematic elements. These themes are rooted in the foundational principle of continuous improvement in efficiency and effectiveness, underscoring the central role of human involvement in planning, implementation, and development processes. The overarching objective is to attain optimal effectiveness through proactive participation and collaborative initiatives. This highlights the necessity of conducting multiple applied research studies to promote and validate this paradigm within higher education institutions.