Crisis Management Extremes in Multi-Level Systems: Bosnia and Herzegovina

Abstract What are the conditions for effective crisis management in multi-level systems characterized by overlapping territorial and ethnic structures? To answer this question, this article considers evidence from Bosnia and Herzegovina (BiH). BiH’s fragmented governance often hinders effective vertical and horizontal coordination across government levels. Drawing on two case studies—the 2014 floods (an internal crisis) and the COVID-19 pandemic (an external crisis)—the analysis reveals how substate entities’ extensive exclusive powers promote unilateral decision-making and limit the ability to address crises collectively. The evidence shows that internal crises often exacerbate fragmentation, while external crises may initially foster coordination before political and structural limitations reassert dominance. Further, while community activism assists in addressing coordination gaps, it cannot substitute for gaps in governance.